Schedule OWWA Appointment and Membership in Hong Kong

Filipinos who are based in Hong Kong can renew their OWWA membership by visiting the POLO office located at Admiralty. You will need to schedule an appointment at the POLO-OWWA office and pay the membership fee during your appearance. Please follow the guidelines and requirements outlined here to make an appointment and renew your OWWA membership in Hong Kong.

Now that more and more Overseas Filipino Workers (OFWs) opt to venture their careers in Hong Kong, it is ideal if they are well-protected while working abroad. Whether they are having conflicts with their employers or in need of financial support, through the OWWA membership, they will be at ease that the Philippine Government is always at their back, no matter where they are.

So if you’re wondering how to apply or renew your membership, here are the things you should know for OWWA appointments and renewal in Hong Kong.



It is important to keep your OWWA membership active in order to ensure its validity. In case you need to transact with the office, your membership must be valid and active, if not, any programs such as scholarships or financial assistance projects that you intend to process would be delayed or may even fail. Remember that your membership is your proof of OFW affiliation to the organization that aims to serve all Filipino migrant workers.

To help you keep your membership active in Hong Kong, and avoid unnecessary payment delays, please follow the guidelines outlined in this guide below.


If you’re on OFW based in Hong Kong without OWWA membership or with a membership that is about to expire, here are the requirements that you will need to apply or renew your OWWA membership in Hong Kong, including:

1. Book an appointment at

2. Original passport

3. 2 copies of passport (showing the data page)

4. Original and 2 copies of verified employment contract, or other proof of employment including:

  • Certificate of employment
  • Company ID
  • Latest payslip
  • Re-entry permit
  •  Proof of employers identify for Household Service Workers (HSWs)

5. Copy of valid visa

6. Letter of certification from employer or company, indicating that the OFW is not in the list of terminated, resigned, canceled, or employees due for termination

7. Duly accomplished OFW Information Sheet

8.    OWWA membership fee of 196 HKD

9. Contract Verification fee of 80 HKD

10. Personal appearance only


Being an OWWA member requires an applicant to be actively and continuously working. However, the institution requires that all members of OWWA should be a legal or documented OFW listed under POEA. Moreover, OFWs who acquired a permanent residency status in a foreign country and are still Filipino citizens can apply for an OWWA membership.

On the other hand, since OWWA’s top requirement for its members is to be currently working, the following individuals cannot apply or renew their OWWA membership, including employees:

  • Due for termination
  • Terminated
  • Due for cancellation
  • Canceled
  • Resigned
  • No work, No pay

Booking an OWWA Appointment in Hong Kong

As stated earlier, OFWs should book an appointment with the POLO-OWWA office in Hong Kong to apply or renew their membership. So whether you’re visiting to process your OWWA membership or to acquire a Contract Verification, it is best to book ahead of time. In addition, ensure to take a screenshot of the booking appointment confirmation that will be sent to your email, as it will serve as your gate pass to enter the POLO-OWWA Hong Kong office.

Step by step how to set up an appointment for OWWA payment

To set up an appointment with the POLO-OWWA Hong Kong office, check out the following steps below:

1. Go to POLO Hong Kong official website at

2. On the upper part of the screen, click the “Schedule an Appointment” button

3. Choose the “Individual Contract Verification” on the options provided

4. Next, select a date you prefer, and click the “Search” button. If the date you have chosen has no available slots, pick another date.

5. When slots are available on your chosen date, select the time of appointment, and click the “Proceed” button

6. Fill out the required fields in the Appointment System Domestic Workers Personal Information, including Full Name, Passport Number, Passport Expiration Date, Email Address, Hong Kong Contract Number, and Hong Kong Contact Number.

7. On the Purpose of Application, choose “Renewal of Contract”.

8. Fill out the Employer’s Information, including the First Name, Last Name, and Middle Name (Optional).

9. Once you’re sure of the date of your appointment and all required information is correct, click the “Submit” button. You can also opt to click the “Change Date or Cancel Booking” button if you’re uncertain.

10. Lastly, go to your email and take a screenshot of your booking appointment confirmation. Then print a copy, as you will need to present it at your appointment.

Paying OWWA Membership at POLO-OWWA office in Hong Kong

Once you have successfully booked an appointment with the POLO-OWWA Hong Kong office, the next thing to do is to prepare all the requirements for the application or renewal of your OWWA membership. You can also pay the membership fee on the day of your visit. Another thing to remember is that applicants with incomplete requirements will not be processed. So make sure to secure all the documents you need and pay the required fees.

Step by step process of paying the OWWA membership

To proceed with the process, here are the following steps to pay for the OWWA membership:

1. Go to the POLO-OWWA Hong Kong office on your scheduled appointment.

2. Show the security office the printed copy of your booking appointment confirmation. Applicants without proof of appointment won’t be priority service.

3. Submit all the required documents.

4. Finally, go to the payment counter to pay the OWWA membership fee, get the official receipt, and you are automatically an active OWWA member.

Reminders during the Day of Appointment in OWWA Hong Kong

OFWs who apply or renew their OWWA membership may be required to take a day off from their regular working time. Thus, aside from completing all the requirements, OFWs should take note of the following reminders listed below to avoid any delay during their appointment.

  • First off, it is essential to check and ensure that your requirements are complete before submitting them and pay the necessary fees. Since applicants submitting incomplete requirements, will not be handled by the officer in charge.
  • Make sure to bring a printed copy of your booking appointment confirmation. OFWs who cannot present proof of their booked appointment won’t be prioritized to conduct their business.
  • Furthermore, be sure to wear appropriate attire, preferably smart casual. Since the POLO-OWWA is a government office, it is strictly prohibited to wear sleeveless, tank tops, sando, shorts, miniskirts, ripped jeans, and slippers. If you ever wear such attire, you won’t be allowed to get inside the office even if you have proof of appointment.
  • The appointments have different time slots so it is ideal to arrive ahead of your booked time. If you fail to arrive on time, your reservation will automatically be canceled. Also, OFWs who bring cars should come early to avoid parking issues.

Frequently Asked Questions

1. Can I go to the POLO-OWWA Hong Kong office without an appointment?

Yes, you can visit the POLO-OWWA Hong Kong office even if you don’t have an appointment. However, it is advisable to have an appointment since you will be given priority service than walk-in applicants.

2. Can I renew my OEC at the POLO-OWWA office in Hong Kong?

Yes, you can renew your OEC at the POLO-OWWA office in Hong Kong. To do so, you must book an appointment at

3. What services does POLO-OWWA provide?

The service POLO-OWWA provides to OFWs includes Employment and Capacity Building programs, such as Educational and Training Benefits, Employment Promotion. They also have different types of financial assistance that can help OFWs and their dependents, such as loans and funding for livelihood projects.

4. Where is the POLO office in Hong Kong located?

The POLO Hong Kong office is in 2909 29/F, United Centre, 95 Queensway, Admiralty, Hong Kong.

5. Can I book an appointment even if I’m working?

Yes, you can book an appointment with the POLO-OWWA office even if you have work. However, ensure to take a day off on your scheduled appointment date.

6. Can I pay for my OWWA membership without visiting POLO Office?

Yes, you can pay the OWWA membership fee without going to the POLO office. To do so, download the OWWA mobile app. Process the renewal of your membership, and ask your relative in the Philippines to pay for the contribution amount. They can pay the membership fee at the nearest OWWA Regional office or payment centers.

7. When will the membership take effect?

Once you have submitted all the requirements and paid for the OWWA membership, the OWWA membership will immediately be effective.

8. How much is the OWWA membership fee in Hong Kong?

OFWs based in Hong Kong must pay a membership fee of 196 HKD.

9. Where can I apply for OWWA membership if I’m not working in Hong Kong?

If you’re an OFW not based in Hong Kong, you can apply for the OWWA membership in other POLO offices in your host country. There are currently 34 POLO offices across Asia, America, Africa, Europe, the Middle East, and the Pacific. So applying for the OWWA membership is made easy.

10. Can I renew my passport at OWWA Hong Kong?

No, you cannot renew your passport at OWWA Hong Kong. If you’re going to renew your passport, you can check out the official website of the Philippine Consulate General in Hong Kong at for further details.

11. Does the OWWA membership expire?

Yes, OWWA membership expires and only lasts for two years. However, the OWWA membership will become ineffective if an OFW has an expired work visa or have a new employer. In short, your OWWA membership will become inactive even if it hasn’t exceeded the two-year validity if you switch an employer within a year or months. It is in regard that the OWWA membership is only effective on the employer indicated during the application. So if you are working for a new employer, you will have to renew your OWWA membership.

Video: OWWA Membership in Hong Kong

For more details on how to process your OWWA membership, check the video below:

As shown in the video, you can renew your membership via the OWWA mobile app. The video also shows the step-by-step procedure for selecting the payment options. After choosing where to pay, fill out the required fields, and complete the payment.

Then, take a screenshot of the payment result, as it contains the “Reference Number” that you will need during the actual payment process. Also, different fees may apply depending on the chosen payment center.


On the whole, the membership provided by OWWA is a great service that will benefit the active member and their dependents. By completing the requirements on this list and following the step-by-step process, OWWA appointments and renewal in Hong Kong will be hassle-free.

Furthermore, OFWs should keep in mind the reminders stated above so that their OWWA membership application and renewal in Hong Kong will be successful.

For more inquiries and other concerns, you may also contact the POLO-OWWA Hong Kong office via their contact details below.

Contact Details

Operating Hours: 10:00 am to 3:00 pm from Monday-Thursday, 9:00 am to 3:00 pm on Sunday
Address: 2909 29/F, United Centre, 95 Queensway, Admiralty, Hong Kong
OWWA Hong Kong Hotline: +852-6345-9324
POLO Hong Kong Hotline: +852-5529-1880
POLO Hong Kong Email:

POLO Hong Kong Facebook Page:
OWWA Hong Kong Facebook Page:

Google Map Location

Here’s the location of the POLO-OWWA Hong Kong office:

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