Schedule OWWA Appointment and Membership in Singapore

Overseas Workers Filipinos (OFWs) who are based in Singapore, you can renew your OWWA membership by making an appointment at POLO office located in the same office as the Philippine Embassy in Singapore. You will need to schedule an appointment at the POLO-OWWA office and pay the membership fee during your appearance. Please follow the guidelines and requirements outlined here to make an appointment and renew your OWWA membership in SG.

Also Read: How to Apply OEC Certificate in Singapore

Most Overseas Filipino Workers (OFWs) sacrifice their time and being apart from their loved ones to provide them a better life. In some cases, OFWs still choose to work abroad, despite the difficulties they are facing with their employers. That’s why the Philippine Government with Philippine Overseas Employment Administration (POEA) has established the Overseas Workers Welfare Administration (OWWA), providing membership to OFWs and programs and services they need and their dependents.

So if you’re not yet an OWWA member or have an expired membership, check out our lists on how to set up an OWWA appointment and membership Renewal in Singapore.

owwa appointment in singapore membership

Overview

The OWWA membership is important insurance attached to your employment contract which you must acquire before signing the same. OWWA membership is proof that you are part of the OFW community, thus entitled to OWWA benefits and programs.

The membership is valid every 2 years and the cost is only equivalent to USD 25. There are many benefits to the OWWA membership. For instance, you can avail of loans for emergency purposes, support your children with scholarship grants if they are studying in universities or colleges in the Philippines, etc.

Please be advised of the steps you need to take in order to keep your OWWA account active while you are working in Singapore.

Requirements

OFWs based in Singapore who is not yet an OWWA member, or has a membership that will soon expire, can apply or renew their OWWA membership by submitting the following requirements listed below, including:

Book an appointment at https://polosingapore.dole.gov.ph/owwa-membership/

2. Original passport

3. 2 copies of passport (showing the data page)

4. Valid Work Pass (Work Permit Card, Employment Pass, S-Pass)

5. Visa exceeding 90-day validity

6. Original and 2 copies of verified employment contract, or other proof of employment such as:

Latest payslip
Certificate of Employment
Company ID
Re-entry Permit
Letter of Consent from MOM
Proof of employer’s identity for Household Service Workers (HSWs)

7. OWWA Membership fee of SG$36 (for new or renewal)

8. Contract Verification fee of SG$17

9. Authentication fee of SG$42.50 (without Authenticated Employment Contract)

10. OEC Fee of SG$3 (for new or undocumented OFWs)

11. Duly accomplished OFW Information Sheet

12. Personal appearance only

To print a copy of the OFW Information Sheet and other requirements, visit this link http://www.philippine-embassy.org.sg/wp-content/uploads/POLO_ProcessFlow.pdf

Qualifications

Since OWWA aims to provide programs and services to OFWs, it is a must to be a part of the institution. However, OWWA’s top qualification is that an OFW should be a “legal” or “documented” worker under POEA and have a valid work permit and visa. In addition, OFWs who have obtained permanent residency status in the host country and are still Filipino citizens can become OWWA members.

Nonetheless, considering that the institution requires members to be actively and continuously working, the following individuals are not qualified to apply or renew their OWWA membership, including employees:

Due for termination
Terminated
Due for cancellation
Canceled
Resigned
No work, No pay

Booking an OWWA Appointment in Singapore

For OFWs working in Singapore, the application or renewal of OWWA membership can be processed at the Philippine Embassy in Singapore at POLO office Windows 1 and 2.

Also, make sure to book an appointment before visiting the office and bring the complete requirements to proceed with the OWWA membership payment. Take a screenshot of the confirmed booking appointment and present it to enter the POLO-OWWA office in Singapore.

Step by step how to set up an appointment for OWWA payment

To book an appointment with the POLO-OWWA office in Singapore, follow the steps below:

1. Visit POLO Singapore official website at https://polosingapore.dole.gov.ph/owwa-membership/

2. Below the list of requirements, click the “CLICK HERE FOR APPOINTMENT OWWA” button

3. Select the date and time of your preference, and click “Confirm”

4. Enter the following details:

Full Name
Contact Number
Email
Gender
Membership Status
Status in Singapore
Work Pass Validity Date
Name of Foreign Employer or Company

5. For employees who change an employer or company, book another appointment at polosgappointment@yahoo.com for Contract Verification

6. After entering the details, click the “Schedule Event” button

7. Check your email for the appointment booking confirmation, and take a screenshot.

8. Print a copy of the booking confirmation and present it on the day of your scheduled appointment.

Paying OWWA Membership at POLO-OWWA office in Singapore

Paying the OWWA membership can be done at the POLO-WWA Singapore office during your visit to the scheduled appointment. Moreover, other fees needed to proceed with the OWWA membership application including, the Contract Verification fee, Authentication fee, and OEC fee, can be paid throughout the process.

Step by step process of paying the OWWA membership

To apply or renew your OWWA membership, follow the steps below.

Visit the POLO-OWWA Singapore office on the day of your appointment.
Show the copy of your appointment booking confirmation to the security officer to enter the office and get the queue number before proceeding to the waiting area.
Once your number is called, go to Windows 1A and 1B.
Show your OFW Information Sheet to process OWWA Membership and OEC applications.
Afterward, pay for the OWWA Membership fee of SG$36, claim the receipt, and you’re now an active member of OWWA.

Note: Once the OWWA membership fee has been paid OFWs without Contract Verification and Authentication will proceed to Windows 2A and 2B. From there, they need to submit their employment contract and other documents and pay the Verification fee of SG$17. Next, proceed to Window 6 and pay the Authentication fee of SG$42.50. Lastly, submit all the documents and pay for the OEC fee of SG$3 at Window 4.

Reminders during the Day of Appointment in OWWA Singapore

Apart from all the fees and documents, OFWs processing their OWWA membership should take note of the following reminders listed below to do on the day of their appointment in the POLO-OWWA Singapore office, including:

Make sure to bring complete requirements and duly accomplished forms. Given that applicants submitting incomplete requirements will not be processed by the officer in charge.
Bring a printed copy of the appointment booking confirmation sent via email. Failure to provide proof of confirmed booking will not be allowed to enter the office.
OFWs visiting the POLO-OWWA office should wear proper attire or smart casual. Considering that it is a government premise, wearing sleeveless or tank tops, sando, shorts, miniskirts, ripped jeans, and slippers, are strictly prohibited. Thus, applicants wearing the stated attires will not be allowed to enter.
Also, be sure to arrive at least 15 minutes ahead of the scheduled appointment, especially for OFWs bringing their car.
Lastly, the POLO-OWWA Singapore office only accepts cash payments.

Frequently Asked Questions

Please check out these common questions you may have about the OWWA membership application in POLO-Singapore:

1. Can I process OEC renewal at the POLO-OWWA office in Singapore?

Yes, you can renew your OEC at the POLO-OWWA Singapore office. Just book an appointment via the BM Online Appointment at https://onlineservices.poea.gov.ph/.

2. When should I renew my OWWA membership?

OFWs should renew their OWWA membership if they recently renewed their passport, changed an employer, or those with expired work visas (S-Pass, EP, Work Permit Card). In addition, Singapore requires work visas to be renewed yearly, so make sure to renew your OWWA membership as well.

3. How to go to the POLO-OWWA office in Singapore?

The POLO office is at 20 Nassim Road, Singapore 258395, and accessible via two ways, including:

For convenience, you can ride a taxi and tell the driver you are going to Nassim Road, the Philippine Embassy.
You can opt to ride an MRT train and get off at Orchard Station. Head to the Shaw Center and walk along Orchard Road. When you reach the Orchard Tower, take a left turn and walk until you reach the Philippine Embassy.

4. Can I book an appointment even if I have work?

Yes, booking an appointment can be done even if you are working. However, you must have a day off on the day of your appointment.

5. Can I pay the membership fee without visiting the POLO-OWWA Singapore office?

Yes, paying the membership fee can be done without visiting the POLO-OWWA Singapore office. To pay for the membership fee, download the OWWA mobile app. Proceed with the renewal of your membership and choose the payment options.

If you are currently in Singapore, you can ask your relatives in the Philippines to pay for the contribution fee at the nearest OWWA Regional Welfare office or via OWWA partner payment centers.

6. When will the OWWA membership take effect?

The OWWA membership will take effect after submitting all the requirements and paying for the contribution amount. Once the payment is made, you will become an active OWWA member.

7. Does the OWWA membership expire?

Yes, the OWWA membership does expire. It is only valid for two years. On the other hand, your OWWA membership will automatically expire despite not reaching the two-year validity if you change an employer.

Since the OWWA membership two-year validity applies to the employer listed during the application. Thus, if you change an employer in six months, your OWWA membership will become “INACTIVE”, and you will need to renew your membership.

8. How much is the OWWA membership fee in Singapore?

The OWWA membership contribution fee is SG$36 for first-time and renewal applications. Also, do note that the office only accepts cash payments.

9. Where can I apply for OWWA membership if I’m not in Singapore?

If you’re not in Singapore, you can apply or renew your OWWA membership at the POLO-OWWA office in your host country. Since there are around 34 POLO offices worldwide, you can ensure that you can always get in touch with POLO-OWWA and acquire the benefits they provide.

10. Can I renew my passport at the POLO-OWWA office in Singapore?

No, you cannot renew your passport at the POLO-OWWA Singapore office. Instead, you can schedule an appointment with the Philippine Embassy in Singapore at https://www.philippine-embassy.org.sg, which is also on the same grounds as the POLO office.

Video: OWWA Membership Registration in Singapore

For more details and get a preview of the OWWA membership application at the Philippine Embassy in Singapore, check out the video below:

As shown in the video, the application process for OWWA membership is very convenient and has become more developed through the years due to mandatory appointments. The speaker also stated that the process only took around 30 minutes which is considered very fast. Thus, OFWs in Singapore can easily apply for OWWA membership.

Summary

In conclusion, the OWWA membership application or renewal in Singapore is very easy and can be processed in less than an hour. Furthermore, the required booking appointment makes it hassle-free for OFWs since their business will surely be processed and accommodated within the day.

Thus, OFWs in Singapore should always ensure that their OWWA membership is active to benefit from the programs and services provided by the institution.

Contact Details

POLO-OWWA Singapore
Operating Hours: 9 am to 4 pm (excluding public holidays)
Address: 20 Nassim Road, Singapore 258395
Telephone Number: +65-6737-3977
Mobile Number: +65-8186-3549
Website: https://polosingapore.dole.gov.ph/
POLO Singapore Facebook Page: https://facebook.com/POLOSPORE
OWWA Singapore Facebook Page: https://facebook.com/WeloveOWWASingapore
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